Enhanced safety measures: SIA, SilkAir, Scoot

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A huge part of staying safe is to have timely, up-to-date information. Join our telegram group for the latest update on COVID-19 and other important information here.

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Dreaming about travelling again?

Swoon Goes GIF

📸: Giphy

Sorry to burst your bubble, but the Government’s advisory not to travel abroad still stands.

You may have read about Singapore-China “fast lane” travel. Effective from June 8, essential business and official travel between the two countries is allowed.

SIA, SilkAir and Scoot introduced enhanced safety measures amid the COVID-19 pandemic, so as to protect passengers and crew.

Travel GIF - Travel Airplane Plane GIFs

📸: Tenor


From June 8, passengers on all Singapore Airlines (SIA) Group flights will be given a Care Kit, with a surgical mask, anti-bacterial wipes and hand sanitiser. The cleaning process for aircraft and lounges has been enhanced.

SIA was also looking to trial an ultra-violet light cleaning procedure on the ground for its lavatories before every flight.

Since May 10, passengers have to wear face masks while onboard. Passengers also have to observe safe distancing while embarking and disembarking, as well as when queuing for the lavatory.

Mask Cover GIF by MOODMAN

📸: Giphy


Some of Scoot’s products and services will be suspended, in order to minimise contact between crew and customers and to facilitate effective contact tracing.

The following services will be suspended:

  • priority boarding
  • extra cabin bag allowance
  • inflight seat upgrades
  • inflight duty-free shopping
  • purchase of meals and beverages
  • online seat selection

📸: Airbus

When customers check-in, they will be assigned seats, Scoot said. Customers should not change seats in-flight.

“Where possible, Scoot will endeavour to seat customers travelling with family, or customers in the same booking, together,” said the airline.

Cabin baggage restrictions were also introduced, customers are only allowed one carry-on bag up to 3kg. The bag must fit under the seat in front of them. Remaining cabin baggage of up to 7kg will be checked in at no cost.

FAST transformation @Changi Airport | Changi Airport Group

📸: Singapore Changi Airport

Customers will also be required to complete a health declaration form prior to check-in.

They can complete the form at Scoot check-in kiosks or via an online form accessible through an SMS notification 24 hours prior to flight departure.

Digital solutions

SIA has been looking into in-flight e-menu and digital food ordering services in lounges, which will be introduced in the coming months.

SIA is also working on a “Print-n-Go” solution, a contactless way for customers to print boarding passes and baggage tags at airport self-service kiosks. This could be done through SingaporeAir mobile app or a QR code.

airport departure screen monitors

📸: chuttersnap via Unsplash

As always, please remember to mask up and practise good hygiene. Doesn’t matter if you are travelling or not 🙂 If you need any of the essentials, we have your back! Just message us at +65 9457 2440 or call +65 6358 4231 😉

A huge part of staying safe is to have timely, up-to-date information. Join our telegram group for the latest update on COVID-19 and other important information here.

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