HaiDiLao branch at Clarke Quay Suspended for Poor Food Hygiene

The Clarke Quay branch of HaiDiLao, a popular hotpot restaurant in Singapore, has been suspended for two weeks by the National Environmental Agency (NEA).

haidilao clarke quay
HaiDiLao outlet at Clarke Quay

On a suspension report on NEA’s website, it indicates that the HaiDiLao branch had accumulated 12 demerit points over the last 12 months.

Demerit points for F&B outlets are accumulated for poor food hygiene and practices that could adversely impact the health of their customers.

NEA reported that six demerit points were from handling food with bare hands, and the other six from selling food that was found ‘unclean’.

HaiDiLao has been suspended from Feb 10 – 23, and fined S$800 as a result.

All the food handlers in the HaiDiLao outlet would have to attend and pass the Basic Food Hygiene Course again before they can resume work in the outlet.

However, a visit to the outlet on Feb 10 itself showed a notice claiming that it would be “closed for 50 days for renovation”.


Commentators have speculated that the “renovation” was just a cover for the suspension.

HaiDiLao’s branches in China, where it originated, have also come under fire in recent months for poor hygiene standards.

The other local HaiDiLao branches at Bedok Mall, VivoCity, 313@Somerset, Plaza Singapura and IMM are known to be unaffected by the incident.

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